Subject: Ticket Assigned - Conversation with seham
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 23:03:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with seham seham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  seham Bot:  Hi Seham ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8161534617 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569682572            02:53 AM, 17th Mar                     seham            
         I Made online order by 16 kd & no shukran points are added to my account           02:54 AM, 17th Mar                   Abdulqader                   Hi Seham, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:54 AM, 17th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:54 AM, 17th Mar                     seham                    OK. My inquiry about shukran points           02:55 AM, 17th Mar                   Abdulqader                   Kindly note the shukran points will add after the order gets delivered           02:57 AM, 17th Mar                     seham                    The credit is zero           02:57 AM, 17th Mar                   Abdulqader                   Because you have only one order after you get the order delivered points will be added.           03:00 AM, 17th Mar                   Abdulqader             
       Do you have any other inquiries that we can help with?           03:01 AM, 17th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:03 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4037567