Subject: Ticket Assigned - Conversation with gerald vidal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 21:55:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gerald vidal gerald vidal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  gerald vidal Bot:  Hi Gerald Vidal ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566102974            01:45 AM, 17th Mar                   Abdulqader                   Hi Gerald, thank you for contacti
 ng us. I'm Abdulqader. I will be happy to help you.           01:46 AM, 17th Mar                     gerald vidal                    can you cancel my order           01:46 AM, 17th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:46 AM, 17th Mar                     gerald vidal                             01:48 AM, 17th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:49 AM, 17th Mar                     gerald vidal                    cancel           01:49 AM, 17th Mar                     gerald vidal                    my order           01:49 AM, 17th Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courie
 r agent, we request you to inform him to cancel the delivery.           01:50 AM, 17th Mar                     gerald vidal                    okay i will not accept the order if fine?           01:51 AM, 17th Mar                   Abdulqader                   Yes we request you  not accept it.           01:52 AM, 17th Mar                     gerald vidal                    thank you have a great nigth           01:52 AM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:53 AM, 17th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:55 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4037488