Subject: Ticket Assigned - Conversation with gerald vidal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 21:46:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gerald vidal gerald vidal                    Bot:  Hi again! Bot:  Please enter your name Customer:  gerald vidal Bot:  Hi Gerald Vidal ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:29 AM, 17th Mar                     gerald vidal                    okay           01:30 AM, 17th Mar                   Abdulqader                   Hi Gerald, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:30 AM, 17th Mar                     gerald vidal                    i cancel all my order but have message of my gmail we proceed already my order           01:32 AM, 17th Mar                     gerald vidal                             01:32 AM, 17th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:33 AM, 17th Mar                   Abdulqader                   Please note that the order has been confirmed by number (9561445922 + 9561500429)           01:34 AM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:35 AM, 17th Mar                     gerald vidal                    you sent me before a message already cancel all my order that’s way i order again but 2 items only           01:36 AM, 17th Mar                     gerald vidal                    no           01:36 AM, 17th Mar                     gerald vidal                    i cant pay the first order but the secon order i pay           01:37 AM, 17th Mar                   Abdulqader                   we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           01:38 AM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:39 AM, 17th Mar                     gerald vidal                    i will not accept that           01:40 AM, 17th Mar                     gerald vidal                             01:40 AM, 17th Mar                     gerald vidal                    check your message           01:40 AM, 17th Mar                   Abdulqader                   The (Graphic Printed Crew Neck T-shirt with Short Sleeves +  Sustainable Bossini Tie-Dye Print T-shirt with Short Sleeves + Sustainable Bossini Tie-Dye Print T-shirt with Short Sleeves) in your order ID 9561445922 cancel as you request for that, so we've partially shipped your order           01:43 AM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:44 AM, 17th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:46 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4037478