Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 22:59:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7361393642 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  drtayyabathahim@
 gmail.com Bot:  Please enter your number Customer:  0097338723508            02:53 AM, 16th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:54 AM, 16th Mar                     hi                    I received a msg from centre point just now saying my order is not processed           02:54 AM, 16th Mar                     hi                    Sorry, Order 7361393642 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/SAAFu3pCqob           02:54 AM, 16th Mar                     hi                    ??           02:54 AM, 16th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:54 AM, 16th Mar                     hi                    Ok           02:55 AM, 16th Mar                   Abdulqader                   We sincerely apologi
 ze for the inconvenience caused to you however, we have checked and it appears that the following order number: (7361393642) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (7361395165).  The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           02:55 AM, 16th Mar                     hi                    So it is placed again?           02:55 AM, 16th Mar                     hi                    Thanks i need my stuf           02:56 AM, 16th Mar                   Abdulqader                   The order has been placed successfully with a new order number 7361395165           02:56 AM, 16th Mar                   Abdulqader                 
   Do you have any other inquiries that we can help with?           02:57 AM, 16th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:58 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4032195