Subject: Ticket Assigned - Conversation with arooj hassan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 20:01:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arooj hassan arooj hassan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arooj hassan Bot:  Hi Arooj Hassan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0509082312            11:47 PM, 15th Mar                   Abdulqader                   Hi Arooj, thank you for contacting us. I'm Abdulqader. I w
 ill be happy to help you.           11:48 PM, 15th Mar                     arooj hassan                    Hi. I have just placed an order, during authorization code page got expired so I readded           11:49 PM, 15th Mar                     arooj hassan                    But now it shows me 2 orders           11:50 PM, 15th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           11:50 PM, 15th Mar                     arooj hassan                    9561378160           11:51 PM, 15th Mar                     arooj hassan                    Cancel this 1, it shows me thats payment in process           11:51 PM, 15th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:52 PM, 15th Mar                     arooj hassan                    Ok           11:53 PM, 15th Mar                   Abdulqader  
                  As we can see your order 9561378160 is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           11:53 PM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           11:55 PM, 15th Mar                     arooj hassan                    Possible u can cancel it           11:55 PM, 15th Mar                   Abdulqader                   Kindly wait within 1-2 hours to be able to cancel the order.           11:57 PM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           11:58 PM, 15th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:00 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.fres
 hdesk.com/helpdesk/tickets/4031868