Subject: Ticket Assigned - Conversation with charmy
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 20:28:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with charmy charmy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  charmy Bot:  Hi Charmy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9561118978 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524281863            12:20 AM, 15th Mar                     charmy       
              Ok           12:20 AM, 15th Mar                   Abdulqader                   Hi Charmy, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:21 AM, 15th Mar                     charmy                    Hi           12:22 AM, 15th Mar                     charmy                    I have placed the order 9561118978 but by mistake slected work pick up center           12:23 AM, 15th Mar                     charmy                    Inatead of ajman cornice i had selected ajman city center           12:24 AM, 15th Mar                     charmy                    If you can update the adress           12:24 AM, 15th Mar                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.  Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -1
 5 days.           12:25 AM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:26 AM, 15th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4026256