Subject: New Reply Received - Article Feedback - How do I get a refund if I paid for my order by Credit or Debit Card?
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 13 Mar 2022 21:51:24 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Article Feedback - How do I get a refund if I paid for my order by Credit or Debit Card?  Ticket comment <div dir="ltr">
<div></div>
<div style="">
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<span id="ms-outlook-ios-cursor"></span>It wasn’t an online purchase. But I’m trying to get solution by any ways <img id="id-7C2C99A7-BA15-4E72-B88A-C5D03C4F02C6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNzM2MzQ1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3G4vFIqIi-lvJq5brRs_rby0qfcVUHzr_SDI4VcIEf8" data-id="2043317363453" alt="Image.jpeg" style="max-width: 100%"><br>
</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Téléchargez <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">Outlook pour iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr">
<font style="font-size:11pt" color="#000000"><b>De :</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Envoyé :</b> Monday, March 14, 2022 12:20:02 AM<br>
<b>À :</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Objet :</b> Article Feedback - How do I get a refund if I paid for my order by Credit or Debit Card?</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4013736</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4013736<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Dear customer,</div>
<div>
<br>
</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>
<br>
</div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we have checked with the following email (<strong>address:[email-masked]</strong> ) and we are unable to locate any order with us. We request you to please share with us your
 exact order number so that we assist you with this accordingly.</div>
<div>
<br>
</div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div>
<br>
</div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4013736