Subject: Ticket Assigned - Conversation with mohan barhakoti
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Mar 2022 21:03:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohan barhakoti mohan barhakoti                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  mohan barhakoti Bot:  Hi Mohan Barhakoti ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551699705            12:50 AM, 14th Mar                   Abdulqader                   Hi mohan, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:50 AM, 14th Mar                     mohan barhakoti                             12:51 AM, 14th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           12:52 AM, 14th Mar                     mohan barhakoti                    I need help  my order full set           12:52 AM, 14th Mar                   Abdulqader                   Could you please share your order number?           12:53 AM, 14th Mar                     mohan barhakoti                    T shirt full not coming           12:54 AM, 14th Mar                     mohan barhakoti                             12:54 AM, 14th Mar                   Abdulqader                   We are truly sorry to hear that you received an incompleted item however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centerpoint) store across the UAE.           12:55 AM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:56 AM, 14th Mar                     mohan barhakoti                    I not return my order but i order full set T shirt  and fhalf tauger           12:59 AM, 14th Mar                     mohan barhakoti                    Olny T shirt coming           12:59 AM, 14th Mar                   Abdulqader                   Sorry, we cannot send the incomplete product           01:00 AM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:01 AM, 14th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:03 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4020779