Subject: Ticket Assigned - Conversation with muhammad muqeet ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Mar 2022 20:38:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad muqeet ahmed muhammad muqeet ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad muqeet ahmed Bot:  Hi Muhammad Muqeet Ahmed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524727135            12:28 AM, 14th Mar                     muhammad muqeet ahmed                    I have many orders i am afraid i did not receive all messages. Perhaps all orders are in my account listed in the MAX app           12:29 AM, 14th Mar                   Abdulqader                   H Muhammedi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:29 AM, 14th Mar                     muhammad muqeet ahmed                    One of the order number is 9560862076           12:29 AM, 14th Mar                     muhammad muqeet ahmed                    I have many orders i am afraid i did not receive all messages. Perhaps all orders are in my account listed in the MAX app           12:29 AM, 14th Mar                     muhammad muqeet ahmed                    Another one is 9561028433           12:30 AM, 14th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:31 AM, 14th Mar                     muhammad muqeet ahmed                    Yes sure no problem           12:31 AM, 14th Mar                   Abdulqader                   Your order ID 9560862076 is now ready for collection.    Kindly make sure to have your Emirates ID or Passport, during the pickup.           12:32 AM, 14th Mar                   Abdulqader                   9561028433 We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2- 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:34 AM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:35 AM, 14th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:37 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4020701