Subject: Ticket Assigned - Conversation with oliver
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Mar 2022 20:30:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with oliver oliver                    Bot:  Hi again! Bot:  Please enter your name Customer:  oliver Bot:  Hi Oliver ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9561001492 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:22 AM, 14th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:23 AM, 14th Mar                     oliver                    Hi, how long does it take before I can collect my order?           12:23 AM, 14th Mar                     oliver                    My order number is 9561001492           12:24 AM, 14th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:25 AM, 14th Mar                     oliver                    Alright           12:25 AM, 14th Mar                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3working days. You’ll receive an SMS and an email when your order is ready for collection.           12:26 AM, 14th Mar                     oliver                    I see,           12:27 AM, 14th Mar                     oliver                    Thanks           12:27 AM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:27 AM, 14th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:30 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4020691