Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Mar 2022 16:58:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:46 PM, 13th Mar                     User                    Can I know the status of my refund please?           08:46 PM, 13th Mar                     User                    Order number 1657029828           08:46 PM, 13th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:46 PM, 13th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:46 PM, 13th Mar                     User                    ?           08:47 PM, 13th Mar                   Abdulqader                   We would like to inform you that we have processed the refund of amount (OMR4.35) on (2/21/22 ) and the amount you paid online will be refunde
 d back to your original payment method within 7- 14 working days.           08:48 PM, 13th Mar                     User                    I returned the product and got receipt confirmation from your company on Feb 21           08:50 PM, 13th Mar                     User                    So It's already more than 7 to 14 days           08:50 PM, 13th Mar                   Abdulqader                   Kindly check your bank account as the amount has already been processed           08:52 PM, 13th Mar                     User                    S           08:54 PM, 13th Mar                     User                    Sure...will check once again           08:54 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:54 PM, 13th Mar                     User                    Can you please tell me the approximate date around which the money is credit back in our card?           08:55 PM, 13th Mar              
        User                    Checked just now. Haven't received any credit           08:56 PM, 13th Mar                   Abdulqader                   In date 2/21/22           08:56 PM, 13th Mar                     User                    Oh..ok. thank you. I was only checking March           08:57 PM, 13th Mar                     User                    Received in February only. Thanks for your time           08:57 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:57 PM, 13th Mar                     User                    Thanks...same to you           08:58 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4019801