Subject: Ticket Assigned - Conversation with hi mam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 17:33:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi mam hi mam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi mam Bot:  Hi Hi Mam ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96598548830            09:05 PM, 09th Mar                     hi mam                    Ok           09:05 PM, 09th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:08 PM, 09th Mar                     hi mam                    Hi sr           09:10 PM, 09th Mar                     hi mam                    Jst now got my order           09:10 PM, 09th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           09:10 PM, 09th Mar                     hi mam                    I boughta white pant ..in which there were certain damage           09:10 PM, 09th Mar                     hi mam                    8160385428           09:13 PM, 09th Mar                     hi mam                    U thr           09:13 PM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:14 PM, 09th Mar                   Abdulqader                   We are truly sorry to hear that  however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:   ·You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centrepoint) store across the Kuwait.           09:15 PM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           09:18 PM, 09th Mar                     hi mam                    By exchanging can we get the same product           09:25 PM, 09th Mar                     hi mam                    Same pant           09:26 PM, 09th Mar                   Abdulqader                   We are sorry we do not have an exchange option available online at this time.           09:29 PM, 09th Mar                   Mazen                   You can only return the product as exchange is not available           09:29 PM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           09:30 PM, 09th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:33 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4000738