Subject: Ticket Assigned - Conversation with kelash kumar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 21:40:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kelash kumar kelash kumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kelash kumar Bot:  Hi Kelash Kumar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433592966            01:27 AM, 09th Mar                     kelash kumar                    There           01:28 AM, 09th Mar                   Abdulqader                   Hi Kelash, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:28 AM, 09th Mar                     kelash kumar                    Hi qader           01:29 AM, 09th Mar                     kelash kumar                    Nice to chat you           01:29 AM, 09th Mar                     kelash kumar                    Hope you will resolve my issue           01:29 AM, 09th Mar                     kelash kumar                    We bought shirt one month ago by card and next day we returned but unfortunately we have not recived funds into account           01:29 AM, 09th Mar                     kelash kumar                    Could you please help in this           01:29 AM, 09th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:30 AM, 09th Mar                     kelash kumar                             01:30 AM, 09th Mar                     kelash kumar                    This is my order number and details           01:30 AM, 09th Mar                     kelash kumar                    I am expecting kind response           01:31 AM, 09th Mar                     kelash kumar                    I am unable to reach your helpline number           01:31 AM, 09th Mar                     kelash kumar                    8000625           01:31 AM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:31 AM, 09th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  We would like to inform you that we have processed the refund of the amount (QAR60.00) on (2/10/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:33 AM, 09th Mar                     kelash kumar                    Plz           01:33 AM, 09th Mar                     kelash kumar                    If i am disconnected kindly call           01:33 AM, 09th Mar                     kelash kumar                    33592966           01:33 AM, 09th Mar                     kelash kumar                    I can’t reach your number           01:34 AM, 09th Mar                   Abdulqader                   You can contact our customer support team on  800-6927           01:35 AM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:37 AM, 09th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:40 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3996341