Subject: Ticket Assigned - Conversation with saba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 21:39:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saba saba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saba Bot:  Hi Saba ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560475743 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509039748            01:32 AM, 09th Mar                   Abdulqader         
           Hi Saba, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:33 AM, 09th Mar                     saba                    I got a msg that payment is not processed but from my account money got deducted           01:33 AM, 09th Mar                   Abdulqader                   Kindly share your registered email ID for further assistance.           01:34 AM, 09th Mar                     saba                    Status showing order pending           01:34 AM, 09th Mar                     saba                    [email-masked]           01:34 AM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:36 AM, 09th Mar                     saba                    Ok           01:36 AM, 09th Mar                   Abdulqader                   We'd like to confirm you that order  9560475743 has not been placed successfully as the
  payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           01:37 AM, 09th Mar                     saba                    Ok           01:38 AM, 09th Mar                     saba                    Thank u i will chaeck           01:38 AM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:39 AM, 09th Mar                     saba                    No thank u           01:39 AM, 09th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:39 AM, 09th Mar                                          
 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3996340