Subject: New Reply Received - Query with my order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 23:30:14 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Query with my order  Ticket comment <div>Is it possible to exchange than refund as i need the diaper bag for my travelling <br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 5 Mar 2022 at 3:10, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0488143582"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Helyete,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>Regarding the incomplete item of your order 9559343328. We would like to inform you that a new return request has been created on 05/03/2022 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.<br><br><strong>However, we have already sent the link to your E-mail address kindly fill in the details to make it easy for our courier partner to reach your location as well. </strong>
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<div dir="ltr">Please note that for the same item kindly place a fresh order accordingly.<strong dir="ltr"><br></strong> <br>Feel free to get in touch with us for further assistance. Thanks again for your cooperation!<br> <br>Your friends,<br>The Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3969758