Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 20:12:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9559583838 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569860034            12:05 AM, 05th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:06 AM, 05th Mar                     hi                    I placed order for baby girl pyjama and shirt set. Today i collected my parcel from store but now when i have opened it at home..it has only shirt..no pyjamas           12:07 AM, 05th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:08 AM, 05th Mar                     hi                    Ok           12:09 AM, 05th Mar                   Abdulqader                   We are truly sorry to hear that you received an incompleted item however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centerpoint) store across the UAE.           12:09 AM, 05th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:11 AM, 05th Mar                     hi                    Ok..thanks           12:11 AM, 05th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 AM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3976374