Subject: Ticket Assigned - Conversation with nourhan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 18:08:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nourhan nourhan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nourhan Bot:  Hi Nourhan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9559941269 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501148471            09:57 PM, 04th Mar                   Abdulqader                   Hi Nourhan, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:58 PM, 04th Mar                     nourhan                    Hi           09:58 PM, 04th Mar                     nourhan                    I entered another Shukran card not this one           09:58 PM, 04th Mar                     nourhan                    How can i change it           09:59 PM, 04th Mar                     nourhan                    ??           10:00 PM, 04th Mar                   Abdulqader                   We can definitely help you update your Shukran card details. Call the Shukran team on 800–SHUKRAN (800–748 5726) or email them at [email-masked] to get it sorted out!           10:00 PM, 04th Mar                     nourhan                    Yes but this is from your account           10:00 PM, 04th Mar                     nourhan                    On Shukran i have the right one           10:01 PM, 04th Mar                   Abdulqader                   Kindly Call the Shukran team on 800–SHUKRAN (800–748 5726) or email them at [email-masked] to get it sorted out!           10:02 PM, 04th Mar                     nourhan                    ??           10:02 PM, 04th Mar                   Abdulqader                   You want to change the  Shukran card.           10:03 PM, 04th Mar                   Abdulqader                   Hi Nourhan,, I'm not getting a response from you. Are we still connected?           10:06 PM, 04th Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:08 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3976131