Subject: Ticket Assigned - Conversation with vismaya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 17:41:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vismaya vismaya                    Bot:  Hi again! Bot:  Please enter your name Customer:  vismaya Bot:  Hi Vismaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9559807885 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:23 PM, 03rd Mar                     vismaya                    K           09:23 PM, 03rd Mar                     vismaya                    I just want to confirm o
 nly one item and one quantity i orderd           09:24 PM, 03rd Mar                   Abdulqader                   Hi Vismaya, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:24 PM, 03rd Mar                     vismaya                    I just want to confirm only one item and one quantity i orderd           09:25 PM, 03rd Mar                     vismaya                    Because in the order history it is showing 3 times i orderd same item           09:25 PM, 03rd Mar                     vismaya                    But i only paid for one item           09:26 PM, 03rd Mar                     vismaya                    One quantity           09:26 PM, 03rd Mar                   Abdulqader                   We request you to allow us for sometime to check your order.           09:27 PM, 03rd Mar                     vismaya                    Ok           09:27 PM, 03rd Mar                     vismaya                    And placed item only i wi
 ll get right?           09:28 PM, 03rd Mar                   Abdulqader                   Kindy note for order you have been placed for one item   Juniors Gravel Baby Rocker           09:28 PM, 03rd Mar                     vismaya                    Ok           09:29 PM, 03rd Mar                     vismaya                    One quantity           09:29 PM, 03rd Mar                     vismaya                    Same item           09:29 PM, 03rd Mar                     vismaya                    And for the payment they didnot ask any OTP from the bank           09:30 PM, 03rd Mar                     vismaya                    I think it is already saved           09:30 PM, 03rd Mar                   Abdulqader                   Its only 1 quantity           09:30 PM, 03rd Mar                     vismaya                    But first time only i am purchasing with baby shop           09:31 PM, 03rd Mar                     vismaya                    How come like that           09:
 31 PM, 03rd Mar                     vismaya                    I want to delete my card details in the application           09:32 PM, 03rd Mar                     vismaya                    Please.help me for that           09:33 PM, 03rd Mar                   Abdulqader                   Kindly provide us a screenshot of the placed order           09:33 PM, 03rd Mar                     vismaya                    Ok           09:33 PM, 03rd Mar                     vismaya                             09:34 PM, 03rd Mar                     vismaya                    The first one           09:35 PM, 03rd Mar                   Abdulqader                   As we can see your order 9559805172  is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           09:36 PM, 03rd Mar                     vismaya                    Now showing 2 order it was three           09:36 PM, 03rd Mar                    
  vismaya                    But i will get the placed order right           09:36 PM, 03rd Mar                   Abdulqader                   Yes but kindly wait  1-2 hours and you will get the details of the order           09:37 PM, 03rd Mar                   Abdulqader                   Is there anything else may I assist you with?           09:38 PM, 03rd Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:40 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3973036