Subject: Ticket Assigned - Conversation with vismaya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 17:10:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vismaya vismaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vismaya Bot:  Hi Vismaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9559807885 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589477491            08:58 PM, 03rd Mar                   Abdulqader                   Hi Vismaya, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:59 PM, 03rd Mar                     vismaya                    Hi           08:59 PM, 03rd Mar                     vismaya                    I want to check my order status           09:00 PM, 03rd Mar                   Abdulqader                   We request you to allow us for sometime to check your order.           09:00 PM, 03rd Mar                     vismaya                    Ok           09:00 PM, 03rd Mar                     vismaya                    I orderd only 1 item please check is it one item only           09:01 PM, 03rd Mar                     vismaya                    Because this app is not working properly something error is happening           09:01 PM, 03rd Mar                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           09:01 PM, 03rd Mar                     vismaya                    Ok           09:02 PM, 03rd Mar                     vismaya                    Is it one item right?           09:02 PM, 03rd Mar                     vismaya                    Because automatically its enterd 3 times           09:03 PM, 03rd Mar                     vismaya                    I dont know why           09:03 PM, 03rd Mar                     vismaya                    Please checm           09:03 PM, 03rd Mar                     vismaya                    Check           09:03 PM, 03rd Mar                   Abdulqader                   Kindy note is only I item Juniors Gravel Baby Rocker           09:04 PM, 03rd Mar                   Abdulqader                   Is there anything else may I assist you with?           09:05 PM, 03rd Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:08 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3972918