Subject: New Reply Received - Re: Sorry, we had to cancel your order.=0A
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 01 Mar 2022 09:49:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel your order.
  Ticket comment <div dir="auto">Order no. 6125730126<div dir="auto">It's really frustrating to take too long for my refund. My order was cancelled and my money is deducted through tabby .. I made calls but no response.  Please cancel my tabby installment payment ASAP. My order was cancelled.</div>
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<div dir="auto">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Feb 2022 09:23, Home Box &lt;[email-masked]&gt; wrote:<br>
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<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi ABDUL MAJEED,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and they were the last of their stock hence we took them out of your order .<br>We will not be happy either if you receive bad items in your order.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br> <br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br> <br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">3889300:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3889300