Subject: Ticket Assigned - Re: We’ve received your return request.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 17:22:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hello there

The sizes I am returning below are not all correct:

I am returning the following sizes / colour

Blue size 45
Black size 45
Black size 43
Black size 40
Orange size 39 x 2
Purple size 39
Grey size 39

Thank you

On 27 Feb 2022, at 20:46, SHOEMART <[email-masked]> wrote:

Here’s what you need to do next.

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We’ve received your return request.

Hi Cigdem smith, thank you for getting in touch with us. Here’s how your return 1002147805 for order 9558668108 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/590040BLACK-590040-SMLWIN18080618_03-150.jpg]
SHOEMART
Textured Slip-On Thong Slippers
Color: Black
Size: 36
Quantity: 1
AED 10
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/WSFF012017LILAC-WSFF012017-SML21160221_01-150.jpg]
SHOEMART
Textured Slip-On Thong Slippers
Color: Purple
Size: 37
Quantity: 1
AED 11
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/WSFF002101AMBER-WSFF002101-SML21280521_04-150.jpg]
SHOEMART
Textured Slip-On Thong Slippers
Color: Orange
Size: 39
Quantity: 2
AED 20
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/590040GREY-590040-DD-SMSS211904_01-150.jpg]
SHOEMART
Textured Slip-On Thong Slippers
Color: Grey
Size: 39
Quantity: 1
AED 10
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/210707NAVY-210707-SMM22061121_04-150.jpg]
SHOEMART
Solid Slip-On Thong Slippers
Color: Blue
Size: 44
Quantity: 1
AED 19
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/210707NAVY-210707-SMM22061121_04-150.jpg]
SHOEMART
Solid Slip-On Thong Slippers
Color: Blue
Size: 43
Quantity: 1
AED 19
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/210707BLACK-210707-SMM22061121_01-150.jpg]
SHOEMART
Solid Slip-On Thong Slippers
Color: Black
Size: 44
Quantity: 1
AED 19
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/210707BLACK-210707-SMM22061121_01-150.jpg]
SHOEMART
Solid Slip-On Thong Slippers
Color: Black
Size: 43
Quantity: 1
AED 19

Total   AED 127
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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