Subject: Ticket Assigned - Received wrong items Order # 9556672062
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Feb 2022 16:29:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Received wrong items Order # 9556672062 Dear Team,

Today customer came to collect her parcel in our store with the order # 9556672062. While handover the parcel to customer she did not expect that she will be receiving big bag ( 6 PCS inside ), she said that she ordered cosmetics and a neck vest. Cashier suggest opening it the parcel to check. However, upon verification to customer that it's not for her and it's different what she ordered.
Kindly check from your side because we received it from warehouse the parcel and please request to settle the items for customer to do the needful.

With regards to wrong items, kindly advise. Please find the attached images for your reference.

Looking forward to your immediate response.

Customer Name : SANA AHMED
Mobile # : 050-216-0229
Order # : 9556672062

Thanks & Regards,

Donnaly

CP  AJC

CUG NO:  055-5430479

LANDLINE NO: 06-7472687

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3862813