Subject: Ticket Assigned - EXCHANGE ITEM
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 20:09:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  EXCHANGE ITEM Greetings! 
I received my order from your shop today. Very fast delivery! But the thing is, the dress that I ordered is bigger than my size. I'm usually a Medium size so that's what I choose. It is possible to exchange it for a size SMALL? 

Regards, Shiena Narie
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3929560