Subject: Ticket Assigned - refund
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 15:31:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581240105            07:44 AM, 18th Feb                     hi                    Ok           07:45 AM, 18th Feb                   Mazin                   Hi Dear customer,Good morning, Thank you for contacting us. My name is Mazin Bassi How may I help you?           07:45 AM, 18th Feb                     hi                    Good morning           07:45 AM, 18th Feb                     hi                    9567988775           07:46 AM, 18th Feb                     hi                    Order number           07:46 AM, 18th Feb                     hi                    Please refund my money           07:46 AM, 18th Feb                     hi                    Hello           07:47 AM, 18th Feb                   Mazin                   The order number is incorrect           07:47 AM, 18th Feb                     hi                             07:47 AM, 18th Feb                     hi                    9557988775           07:48 AM, 18th Feb                     hi                    This is order number           07:48 AM, 18th Feb                   Mazin                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:48 AM, 18th Feb                     hi                    Ok           07:49 AM, 18th Feb                   Mazin                   As we can see the amount was deducted from your ( TABBY_INSTALLMENTS), we have already notified the payment gateway about the cancelled transaction so the amount can return to your account automatically.           07:49 AM, 18th Feb                   Mazin                   Please allow 3-5 business days for the amount to be released by your Bank           07:49 AM, 18th Feb                   Mazin                   Is there anything else i can help you with ?           07:50 AM, 18th Feb                     hi                    Thanks           07:50 AM, 18th Feb                   Mazin                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:52 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3910167