Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 06:25:09 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">Team can i get a response &gt;?</div>
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<div>On Wed, Feb 9, 2022 at 11:26 AM Sumit Guri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Awaiting for a response.... please update urgently</div>
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<div dir="ltr" class="gmail_attr">On Mon, Feb 7, 2022 at 10:45 AM Sumit Guri &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">As per me its a manufacturing defect which comes under warranty</div>
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<div dir="auto">Please let me know how to claim warranty </div>
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<div dir="ltr" class="gmail_attr">On Mon, 7 Feb 2022 at 10:38 AM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sumit,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br><strong>Please note Warranty only for manufacturing defects</strong>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3860888