Subject: Ticket Assigned - RE: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 14 Feb 2022 04:35:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha) Dear team,

Remainder.

Best Regards
Amani.Aldossri
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873405066%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lYj4OiGZ%2FbjoCpkP287Zd8BN1nfLswwNB2xd4xdgnpA%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873415059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UYODmWHJyUN2H2%2Bu9Gl3BSrstfBKEKH%2BHpiKkCqbpYk%3D&reserved=0>
[lg][hb]

From: Suman Khatri <[email-masked]>
Sent: Tuesday, February 1, 2022 2:01 PM
To: Suresh Kuridath <[email-masked]>; Nihas Abdulsalam <[email-masked]>; [email-masked]
Cc: Mohd Gulbahar <[email-masked]>; Mohammed Basheeruddin <[email-masked]>; Jamshid Kurikkal <[email-masked]>; HBfeederwarehouse Abha <[email-masked]>; HB.CCCKSA <[email-masked]>; Home Box <[email-masked]>; Mohd Gulbahar <[email-masked]>
Subject: RE: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)

Dear Sir,

PFA..

Below issue still not solve kindly check & do the needful.

Thanks & Regards,
Suman Khatri
Ext:7410 Mob.+966542347637
Email: [email-masked]<mailto:[email-masked]>
[lg][hb]

From: Suresh Kuridath <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 16, 2022 3:32 PM
To: Nihas Abdulsalam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Mohd Gulbahar <[email-masked]<mailto:[email-masked]>>; Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>; Jamshid Kurikkal <[email-masked]<mailto:[email-masked]>>; Suman Khatri <[email-masked]<mailto:[email-masked]>>
Subject: FW: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)

Dear Abdul Salam,

    Pls look into below trail mail, earlier also discussed with you in this regards, but still didn’t resolved, need to be resolved immediately and confirm.

Suresh Kuridath
Asst. Manager HDO
RIYADH  WAREHOUSE
Mobile :+966 549184278 Ext : 3256
Email   : [email-masked]<mailto:[email-masked]>
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Mohd Gulbahar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 16, 2022 2:24 PM
To: Suresh Kuridath <[email-masked]<mailto:[email-masked]>>
Cc: Jamshid Kurikkal <[email-masked]<mailto:[email-masked]>>; Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>; Suman Khatri <[email-masked]<mailto:[email-masked]>>; HBfeederwarehouse Abha <[email-masked]<mailto:[email-masked]>>
Subject: RE: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)

Dear Sir,

Below issue still not solve and customer keep following with CCC team

Pls advise!!

CRM Complaint
3507176
1/13/2022 11:09:44 AM
29025202659720211205
MOHAMMED ABDULLAH ZAHRANI
0568170777
Complaints
Delivery Crew
Others
Open
Amir
RIYADH
Cx complaint our driver hit on cx car and drove away. cx wants the driver : Bakri's full name and ID details to make a formal complaint

Regard’s
Mohammad Sadik
HDO - ABHA
EXT: 7017 Mobile +966561405826
Email: [email-masked]<mailto:[email-masked]>
[1481380875077_PastedImage]

From: Mohd Gulbahar
Sent: Monday, December 27, 2021 2:59 PM
To: Suresh Kuridath [email-masked]<mailto:[email-masked]>
Cc: Jamshid Kurikkal [email-masked]<mailto:[email-masked]>; Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>; Suman Khatri <[email-masked]<mailto:[email-masked]>>; HBfeederwarehouse Abha <[email-masked]<mailto:[email-masked]>>
Subject: FW: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)

Dear Sir,

Below driver has damaged customer car by his vehicle, therefore customer asking for compensation and as per customer he has paid 1870 SR for maintenance and parts replacement

We have discuss with driver he’s agree to pay only 500 SR, and rest doesn’t agree to pay.

Please check and advise!

سعرالقطع ١٣٧٠
+ رش صدام ٥٠٠
١٨٧٠

Name
Vehicle
Mob.
Vendor
Bakry (T+D)
BSB 6192
502153276
Enda

Regard’s
Mohammad Sadik
HDO - ABHA
EXT: 7017 Mobile +966561405826
Email: [email-masked]<mailto:[email-masked]>
[1481380875077_PastedImage]

From: Homeboxcrm Cpr4 <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 26, 2021 7:09 PM
To: Mohd Gulbahar <[email-masked]<mailto:[email-masked]>>; HBfeederwarehouse Abha <[email-masked]<mailto:[email-masked]>>
Cc: Homeboxmanager Cpr4 <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Suman Khatri <[email-masked]<mailto:[email-masked]>>; Nabeel Haji <[email-masked]<mailto:[email-masked]>>
Subject: RE: 29025202659720211205,29025202659820211205 Bani Sar Delivery(Baha)

Dear Sadiq,

While delivery our driver damaged customer vehicle(Attached video for reference). He said he can complaint police but he didn’t.
Now he asking driver(Sudani) contact number he will coordinate with him.
Kindly Advise how to solve this issue.

Regards,
Ihsan.

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