Subject: New Reply Received - Re: Your order number 8156335600 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 08:44:12 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your order number 8156335600 is ready for collection  Ticket comment <div>Thank you for your response.</div>
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<div>On Sun, Feb 6, 2022 at 11:46 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ella,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart LIFESTYLE store within 14 days from the collection/delivery date providing that the item is available in the store.<br> <br>Products that have a manufacturing issue cannot be exchanged, however, a return and refund can be done.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3859157