Subject: Ticket Assigned - Conversation with faizan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Feb 2022 22:08:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faizan faizan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faizan Bot:  Hi Faizan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507905202            01:58 AM, 04rd Feb                   Abdulqader                   Hi Faizan, thank you for contacting us. I'm Abdulqader
 . I will be happy to help you.           01:58 AM, 04rd Feb                     faizan                    I ordered the wrong sizes tshirts , now cn i return at my nearest splash store           01:59 AM, 04rd Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:59 AM, 04rd Feb                     faizan                    9556213604           02:00 AM, 04rd Feb                   Abdulqader                   We request you to allow us for sometime to check your order.           02:00 AM, 04rd Feb                   Abdulqader                   Please note that an exchange service is not currently available for Centrepoint products. Products can be returned within 14 days through one of the following options: 1- You can call the customer support team at 800-629823) to book an appointment for receiving the product to be returned.  2- You can also book an appointment for receiving the product to be ret
 urned online by logging into your account and going to the order book, then click on the "order number" from this page (https://www.centrepointstores.com/), and choose the products you want to return . 3- You can visit the nearest branch of (Centrepoint) and return the product to the branch.           02:01 AM, 04rd Feb                     faizan                    Cn i return in my nearest splash store ?           02:02 AM, 04rd Feb                   Abdulqader                   Yes ,You can visit the nearest branch of (Centrepoint or splash )           02:02 AM, 04rd Feb                   Abdulqader                   Is there anything else may I assist you with?           02:03 AM, 04rd Feb                     faizan                    Within how many days shall i have to return ?           02:03 AM, 04rd Feb                   Abdulqader                   Kindly confirm if you want to return the item to the  nearest store           02:04 AM, 04rd Feb                   Abdulqader  
                  within 14 days           02:04 AM, 04rd Feb                     faizan                    Yes           02:04 AM, 04rd Feb                     faizan                    Ok, thank You           02:04 AM, 04rd Feb                   Abdulqader                   Kindly wait I will cancel the online return request.           02:04 AM, 04rd Feb                   Abdulqader                   Kindly note the return request has been canceled successfully.           02:06 AM, 04rd Feb                   Abdulqader                   Is there anything else may I assist you with?           02:06 AM, 04rd Feb                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:08 AM, 04rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3849203