Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 02 Feb 2022 22:37:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi8           02:20 AM, 03nd Feb                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:20 AM, 03nd Feb                     User                    my refund balance not received yet           02:21 AM, 03nd Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:21 AM, 03nd Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           02:24 AM, 03nd Feb                     User                    ok wait           02:26 AM, 03nd Feb                     User                    1641757240           02:26 AM, 03nd Feb                   Abdulqader                   We request you to allow us for sometime
  to check your order.           02:27 AM, 03nd Feb                     User                    ok           02:27 AM, 03nd Feb                   Abdulqader                   We would like to inform you that we have processed the refund of amount (OMR 1.7 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           02:28 AM, 03nd Feb                     User                    How long has it been           02:28 AM, 03nd Feb                     User                    I know but still can't tell in that           02:29 AM, 03nd Feb                   Abdulqader                   Kindly note the refund  has been processed in my credit wallet for this email:  [email-masked]           02:30 AM, 03nd Feb                     User                    my accou
 nt id was also deleted           02:30 AM, 03nd Feb                   Abdulqader                   We can help you to open it again.           02:31 AM, 03nd Feb                     User                    how           02:32 AM, 03nd Feb                   Abdulqader                   Kindly enter the email in-app with the password.           02:32 AM, 03nd Feb                     User                    It is my second id but if the mobile number is there, can I get my balance in it?           02:34 AM, 03nd Feb                   Abdulqader                   Please note that we do not have the service of transferring My credit money to another account at the moment.           02:35 AM, 03nd Feb                   Abdulqader                   Is there anything else may I assist you with?           02:37 AM, 03nd Feb                     User                    ok thanks           02:37 AM, 03nd Feb                   Abdulqader                   It was a pleasure to assist you. Thank y
 ou for shopping with us.  Have a wonderful day.           02:37 AM, 03nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3844785