Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 31 Jan 2022 11:48:33 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">Dear Team, </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">Please be informed that no one has yet collected the items. No one has contacted me on the number provided (528708028). </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">This matter seems to be taking too long! </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">I had paid through my credit card and need the refund in the same payment mode. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">Please confirm that the items will be picked up today on the same address as the shipping address - Apt. no. 513, Glitz Residence-2, Same building as Spar Supermarket, Dubai. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">Regards,</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000066">Ushma <br>+971 52 870 8028</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jan 30, 2022 at 8:59 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ushma,<br><br>Thank you for contacting us,<br><br> We apologize for the inconvenience caused<br><br>​If you've paid for your order by Credit or Debit Card, your refund will be credited to your card or bank account. Here's how long it will take:<br><br>2-3 business days to receive your returned items.<br>2 business days to perform a quality check and issue the refund.<br>Your bank or card issuer may take an additional 2-15 business days to process the transaction.<br>
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<div dir="ltr">Feel free to contact us if you need further assistance.<br><br>Your friends,<br>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3814552