Subject: Ticket Assigned - Conversation with shiva munjal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Jan 2022 21:53:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shiva munjal shiva munjal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shiva munjal Bot:  Hi Shiva Munjal ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523181852            01:43 AM, 31th Jan                     shiva munjal                    If i return an item to the nearest store, will they give my cash refund?           01:44 AM, 31th Jan                   Abdulqader                   Hi Shiva, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:44 AM, 31th Jan                   Abdulqader                   After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           01:45 AM, 31th Jan                     shiva munjal                    Hi           01:45 AM, 31th Jan                     shiva munjal                    I'm           01:45 AM, 31th Jan                     shiva munjal                    If i return an item to the nearest store, will they give my cash refund?           01:45 AM, 31th Jan                     shiva munjal                    In Dubai only for this week           01:45 AM, 31th Jan                     shiva munjal                    So there are 2 items to be returned for which i would prefer cash refund           01:46 AM, 31th Jan                   Abdulqader                   After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           01:46 AM, 31th Jan                     shiva munjal                    There is no bill with the online deliveries           01:46 AM, 31th Jan                     shiva munjal                    How will they accept the return in the store           01:47 AM, 31th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:47 AM, 31th Jan                     shiva munjal                    9555971147           01:48 AM, 31th Jan                   Abdulqader                   Kindly note the invoice has been sent to your email [email-masked].           01:48 AM, 31th Jan                     shiva munjal                    Ok so i can show it from there or i need a print of it           01:49 AM, 31th Jan                   Abdulqader                   Only you can show them the order number.           01:49 AM, 31th Jan                   Abdulqader                   Is there anything else may I assist you with?           01:51 AM, 31th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 AM, 31th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3830451