Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Jan 2022 21:23:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hii           01:12 AM, 31th Jan                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:12 AM, 31th Jan                     User                    Can you tell by when my credit balance may refund           01:13 AM, 31th Jan                     User                    1641757240 this is my order number           01:14 AM, 31th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           01:14 AM, 31th Jan                     User                    ok           01:15 AM, 31th Jan                     User                    it's been 10 days not received yet           01:15 AM, 31th Jan                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           01:16 AM, 31th Jan                   Abdulqader                   Is there anything else may I assist you with?           01:18 AM, 31th Jan                     User                    Since when have I received my parcel but why haven't received it yet?           01:18 AM, 31th Jan                     User                    10           01:19 AM, 31th Jan                     User                    almost 10 days ago           01:19 AM, 31th Jan                   Abdulqader                   ​Please note that according to returns tracking ID: 42724624036, we can see that your items were collected from you on 25 Jan 2022. The item is still with the courier and generally takes 3-5 working days to deliver the items to our warehouse.  Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           01:20 AM, 31th Jan                     User                    ok           01:21 AM, 31th Jan                     User                    thanks           01:21 AM, 31th Jan                   Abdulqader                   Is there anything else may I assist you with?           01:21 AM, 31th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 AM, 31th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3830407