Subject: Ticket Assigned - Conversation with khan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 23:38:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khan khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  khan Bot:  Hi Khan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  705532665            03:36 AM, 30th Jan                     khan                    I need to update my shurkan card           03:36 AM, 30th Jan                   Abdulqader                   Hi Khan, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:36 AM, 30th Jan                   Abdulqader                   We can definitely help you update your Shukran card details. Call the Shukran team on 800–SHUKRAN (800–748 5726) or email them at [email-masked] to get it sorted out!           03:36 AM, 30th Jan                     khan                    OK thanks           03:37 AM, 30th Jan                   Abdulqader                   Is there anything else may I assist you with?           03:37 AM, 30th Jan                     khan                    No           03:37 AM, 30th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3826495