Subject: RE: Late Shipping #6498273873
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 9 Sep 2020 09:14:32 +0000

Hi @LMG OMS<mailto:[email-masked]>,

Please mark order as not picked as per incident # INC0848287<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0848287>

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>once marked as not picked raise it to JIRA to process refund.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, September 7, 2020 6:19 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Late Shipping #6498273873
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6498273873
Order Date :Jun 8, 2020
Store Code: Max60159
Tracking ID 649827387322999991

The order was placed on Jun 8, 2020, and it has been shipped in two consignments, as per hybris on consignment has been collected, and the second one is still Ready To Shipped. we have emailed store team to update us with the second consignment (649827387322999991), but we have not received any update.
Kindly assist us to close the case asap.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 August, 2020 15:49:41
Subject: Late Delivery

Hi Team,

Problem Statement: Late Delivery C&C
Order Date :Jun 8, 2020
Order ID:6498273873
Store Code:Max60159
Tracking ID 649827387322999991
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.

Regards,
Abdulqader

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