Subject: Re: the order return to origin
From: Shakeeb Arsalan <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Aug 2020 00:45:09 -0700 (MST)

Shared with the team on skype, to mark it as Not delivered 
then we can raise Jira 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 04:21:26 
Subject: the order return to origin 

Dear Team , 

# 1195303 

Problem Statement : the order return to original / Refund approval. 

Order Date : May 11, 2020 
Order ID: 6490868636 
Tracking ID : CRDSAL0019999520 
Total Price :453 

Issue Description : The Customer placed the order on May 11, 2020 and shipped from our side on 5/14/20 , as the hyper is shipped and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 10 July 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 5/11/20 and this the first order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader