Subject: Re: Late Shipped item 8374286141
From: Shakeeb Arsalan <[email-masked]>
To: lmg oms <[email-masked]>, Vinodhini chandrasekaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 3 Aug 2020 08:31:17 -0700 (MST)

Hi Team, 

Order : 8374286141 
item: 160567132 
the item mentioned above has not been shipped from the WH, pls mark it as cancelled to have the customer refunded. 
issue is pending since long time 

Regards 
Shakeeb 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 02:40:12 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Mar 26, 2020 
Order ID: 8374286141 
Tracking ID: 100041152720 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on Mar 26, 2020 and till now he/she has not received one item. As per the hybris the order status is IN_PROGRESS the item not shipped is : 
160567132 - - Frozen Printed 3-Piece Comforter Set - 130x170 cms 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Abdulqader