Subject: Re: Refund approval
From: Shakeeb Arsalan <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 3 Aug 2020 04:39:02 -0700 (MST)

Hi, 

There is no need for approval here, you can raise Jira directly as the amount is less than 100 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 15:25:12 
Subject: Refund approval 

Hi Team 

Problem Statement: Refund approval. 

Ticket id: 1224021 

Order Date: Mar 29, 2020 

Order ID: 9774771814 

Tracking ID: 45904614604;D139091 

Total Price: 72 

Issue Description: The Customer placed the order on Mar 29, 2020, and it is pending since then, On the date 
4/13/20 the order was marked as COLLECTED, However, till now the refund has not been initiated. 
Case history: The customer reached out to us on 22 July 2020 and since then the issue was added to the manual refund sheet but no action has been taken. 

Customer's history: the customer is with us since 10/24/18 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Abdulqader