Subject: RE: Not shipped item 8377144133
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 2 Aug 2020 16:26:41 +0000

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

INC0814418

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, August 2, 2020 4:48 PM
To: LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Not shipped item 8377144133

External email sender, please take precaution.
Hi Team,

Order : 8377144133
item: 162072474
1qty of the item mentioned above has not been shipped from the WH, pls mark it as cancelled to have the customer refunded.
issue is pending since long time

Regards
Shakeeb

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 13 May, 2020 18:34:50
Subject: 883414 Missing items

Hi Team,

Problem Statement: Missing items
Order Date:Apr 11, 2020
Order ID:8377144133
Tracking ID:  100041351413

Assistance Required: Need a missing item
Issue Description: Customer placed order for 5 items but as per the customer she has only received 4 items, Under the consignment details we can see that only 4 items has been shipped/Delivered from our side.

The missing item is
162072474 - - Juniors Printed Long Sleeves T-shirt with Full-Length Jog Pants
​
Regards,
Ala Aldin

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