Subject: Re: Not shipped item 8377144133
From: Shakeeb Arsalan <[email-masked]>
To: lmg oms <[email-masked]>, Vinodhini chandrasekaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 2 Aug 2020 05:48:00 -0700 (MST)

Hi Team, 

Order : 8377144133 
item: 162072474 
1qty of the item mentioned above has not been shipped from the WH, pls mark it as cancelled to have the customer refunded. 
issue is pending since long time 

Regards 
Shakeeb 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 13 May, 2020 18:34:50 
Subject: 883414 Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date:Apr 11, 2020 
Order ID:8377144133 
Tracking ID: 100041351413 

Assistance Required: Need a missing item 
Issue Description: Customer placed order for 5 items but as per the customer she has only received 4 items, Under the consignment details we can see that only 4 items has been shipped/Delivered from our side. 

The missing item is 
162072474 - - Juniors Printed Long Sleeves T-shirt with Full-Length Jog Pants 
​ 
Regards, 
Ala Aldin