Subject: Re: Missing items//8373997557
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Sun, 2 Aug 2020 04:14:39 -0700 (MST)

Hi Team, 

With reference to the order number 8373997557, the customer is complaining about 1 missing item and as per the hybris all items have been delivered to the customer. 

The missing item is 161123330 - - Juniors Pengiun Plus Front Facing Car Seat KW 32. So could you please look into this case and assist us with the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 August, 2020 02:39:56 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date : Mar 24, 2020 
Order ID: 8373997557 
Tracking ID: 100040899935 
​ 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 12 items but as per the customer he has only received 11 items, Under the consignment details we can see that all 12 items has been Delivered from our side. 

The missing item is 161123330 - - Juniors Pengiun Plus Front Facing Car Seat price (32) (quantity 1) 

Regards, 
​Abdulqader