Subject: Re: Missing items//6473318774
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Sun, 2 Aug 2020 03:41:15 -0700 (MST)

Hi Team, 

With reference to the order number 6473318774, the order is marked as delivered. However, the customer is claiming that he didn't receive 1 item which is 162161277 - - Juniors 21-Piece Gift Set SAR 149. 

So we request you to look into this concern and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 August, 2020 00:27:34 
Subject: Missing items 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 27/03/2020 

Order ID: 6473318774 
Tracking ID: 45759342650 - 45759096810 
Assistance Required: Need missing item 

Customer history: 1 ITEMS OUT OF 21 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162161277 ----- SAR 149 

Regards, 
Abdulqader