Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Dec 2020 22:32:09 +0000

Hi Hemyar Hasan Nasser,  The customer has responded to the ticket.    Ticket comment <div dir="auto">OK I know this information every time you replied the same boring answer..and the futile costumer service told me the same thing...l need action. l want to refund my points in my account as soon as possible. really l am fed up of you and l will recommend every one to stop shopping from max.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 16 Dec 2020, 7:00 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Eman,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">When you cancel an order placed using Shukrans, we will reimburse you for the Shukrans. It will either be refunded to my account balance or sent to you via email as a return receipt (if you are a guest user). Shukrans will be returned to your order.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1882251