Subject: Re: Gift card showing expired while the validity is till Feb 5th 2021
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 15 Dec 2020 04:10:43 -0700 (MST)

Hi team, 

The customer got this gift card from Al Rajhi Bank , please check and do the needful. 

Regards, 
Hemyar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Abdulqader Ahmed" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "sreejith radhakrishnan" <[email-masked]>, "zameer mirza" <[email-masked]>, "Hemyar Nasser" <[email-masked]> 
Sent: Monday, 14 December, 2020 06:40:13 
Subject: Re: Gift card showing expired while the validity is till Feb 5th 2021 

Hi Team 

The case is pending since long time. 
Please advise. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "sreejith radhakrishnan" <[email-masked]>, "zameer mirza" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Abdulqader Ahmed" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 7, 2020 12:06:52 PM 
Subject: Re: Gift card showing expired while the validity is till Feb 5th 2021 

Hi Team, 

Please advise. 

Regards 
shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "sreejith radhakrishnan" <[email-masked]>, "zameer mirza" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Abdulqader Ahmed" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 20, 2020 10:05:08 AM 
Subject: Gift card showing expired while the validity is till Feb 5th 2021 

Hi Team, 

Issue statement: Invalid Gift Card 

Customer's Eamil ID: [email-masked] 
Givt card Number : 1595973730611721912574300 
Pin code: 1837 

PFA and advise why when the customer tries to apply the gift card it shows Expired. 

Need your assistance to close the issue. 

Regards 
Shakeeb