Subject: Ticket Assigned - Conversation with soha
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 07:09:38 +0000

Hi Hemyar Hasan Nasser,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with soha soha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  soha Bot:  Hi Soha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563542469            12:46 PM, 13th Dec                   Amir                   Hi Soha, Thank you for contacting us. My name is Amir. I'm here to help you regarding Returns process           12:50 PM, 13th Dec                     soha                    لو سمحت كنت طالبه اوردر ولقيت جزء منو اتكنسل ورجعلى الفلوس ممكن اعرف ليه ؟           12:51 PM, 13th Dec                     soha                    6254019917           12:52 PM, 13th Dec                     soha                    رقم الاوردر           12:52 PM, 13th Dec                   Amir                   We will forward your chat to one of our arabic agent           12:55 PM, 13th Dec                   Mohamed                   .مرحبا معك محمد كيف يمكنني مساعدتك           12:55 PM, 13th Dec                     soha                    لو سمحت كنت طالبه اوردر ولقيت جزء منو اتكنسل           12:56 PM, 13th Dec                     soha                    ورجعلى الفوس ممكن اعرف ليه ؟           12:56 PM, 13th Dec                     soha                    6254019917           12:57 PM, 13th Dec                     soha                    وده رقم الاوردر           12:57 PM, 13th Dec                   Mohamed                   في حال الغاء جزء من الطلب يكون ان المنتج قد نفذمن المخزن           12:57 PM, 13th Dec                   Mohamed                   لحظة من فضلك حتي يتم التحقق من الطلب.           12:57 PM, 13th Dec                   Mohamed                   بعد التحقق  وجدنا ان المنتج قد نفذ من المخزن           12:59 PM, 13th Dec                   Mohamed                   .هل لديك اي استفسار اخر           12:59 PM, 13th Dec                     soha                    لا شكرا           01:00 PM, 13th Dec                   Mohamed                   .كان من دواعي سروري مساعدتك           01:00 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1868802