Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 Nov 2020 18:58:42 +0000

Hi Hemyar Hasan Nasser,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Sat, 21 Nov 2020, 20:51 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohammad ,</div>
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<div dir="ltr">Thank you for contacting us.<br>Accept our full apologies for the inconvenience caused.<br><br>Please note that exchange options are not currently available for (Max) products. Products can be returned within 14 days through one of the following options:<br>1- You can call the customer support team at (tel:8000-1629) to book an appointment for receiving the product to be returned.<br>2- You can also book an appointment to receive the returned product online by logging in to your account and going to the order book, then click on "order number" from this page (<a href="https://www.maxfashion.com/sa/en/" rel="noreferrer" target="_blank">https://www.maxfashion.com/sa/en/</a>), and selecting products That you want to return.<br>3- You can visit the nearest branch from (Max) and return the product to the branch.<br><br>Do not hesitate to contact us with any further inquiries.<br><br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1725652