Subject: Ticket Assigned - Picture of complaint no 1685834
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 12:14:02 +0000

Hi Hemyar Hasan Nasser,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Picture of complaint no 1685834 I ordered online by order no 9614445309. But i received a wrong item. When i contacted the customer service for solution, they refuse delivering me the right item and asked me to return the wrong item and re-order again which consume more time and i need this item before my friend flight on Wednesday 18th. Nov. 2020. Kindly note this is not exchange process to be rejected. It is a company problem and you should take full responsibility and solve it. You are wasting our time and annoying people with these mistakes and customer service. Here is a pictures for the wrong item received and screenshot for order. My contact no is 0522282152 Sent from my Huawei phone https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1701427