Subject: Re: RE: REFUND PROCESS / Returned order 6226781757Shakeeb Arsalan <[email-masked]>
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 23:20:13 +0000

Dear Jessie,     As your query has been addressed and resolved, we are proceeding with the ticket # 166028 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.       After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7df47dab30d8c457e838fb0d1bf728e3dd0b67beabd06044fdb0de7d7f443853 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.          Unfeigned Regards,     Ankit Mahajan  Sr. Technical Engineer  Contact #:- +91 70-6595-6595                      Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.     
                           
                            On
                            Tue, 20 Oct at  3:53 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Vishwajeet, 
   
 ​Thanks for the confirmation. 
   
 @Jessie we have successfully updated the shared AWB, let us know if any further assistance is required from our end. 

   

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7df47dab30d8c457e838fb0d1bf728e3dd0b67beabd06044fdb0de7d7f443853 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
  Thanks and Regards, 
   
 Arpana Raj | Technical Engineer

  

FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595 

 

  

  

 

  

  Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.  

 
                           
                            On
                            Tue, 20 Oct at  1:58 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Pls change the status 

  

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Monday, October 19, 2020 9:50 PM 
To: Jessie Caparas <[email-masked]> 
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: Re: RE: REFUND PROCESS / Returned order 6226781757Shakeeb Arsalan <[email-masked]> 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 Please share your cofirmation for the above shared request. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7df47dab30d8c457e838fb0d1bf728e3dd0b67beabd06044fdb0de7d7f443853 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

Ipsit Sharma 
Technical Engineer | Fareye

 

   

 

 
 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 Digital Disruptor 

 

 

 

 Recognized 

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

   

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message
 is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

On Sun, 18 Oct at 6:48 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Jessie, 

 

   

 
 Greetings from FarEye !!! 
 
We would like to inform you that we have received your concern regarding status update, we are working on the same and will update you soon. 

 

 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7df47dab30d8c457e838fb0d1bf728e3dd0b67beabd06044fdb0de7d7f443853 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 
Thanks,

 

 

 
 
Vikash Kumar, 

 

 

 
Technical Engineer

 

 

 

 

FarEye-
 Enabling Digital Logistics 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
 
166028:211857

 

 

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