Subject: Refund Issue #6218743760
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 8 Oct 2020 19:26:43 -0700 (MST)

Hi Malik, 

Kindly assist us with refund status of the RMA: 24136040 in order #6218743760. As per hybris the refund process from our end on 17 Sep 2020. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 8 October, 2020 23:42:52 
Subject: Refund 

Hi team, 

Problem Statement: refund. 
Order Created: Aug 25, 2020 
Order Number: 6218743760 
Tracking ID: 621874376022999991 
Assistance Required: refund investigation . 
Issue Description: the customer is complaining that she did not received the refund and in hypries the refund done on 9/17/20, Request token:159838724600036102. 
she provided us bank statement and i uploaded with this mail. please do the needful. 

Regards, 
Hemyar