Subject: Re: Refund approval
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 4 Nov 2020 08:33:43 -0700 (MST)

Hi team, 

any update ? 

Regards, 
Hemyar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 27 October, 2020 22:00:22 
Subject: Re: Refund approval 

Hi team, 

any update ? 

Regards, 
Hemyar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 08:59:24 
Subject: Refund approval 

Hi Team 
Hi team, 

Problem Statement: Refund approval. 
Ticket ID: 1592709 
Order Date: May 11, 2020 
Order ID: 6490896955 
Tracking ID: 45950362614 
Total Price: SAR598.50 
Issue Description: the customer contacted us on 17-10-2020 saying that he placed order on May and then he cancelled the order but the refund not transferred to him yet. 
Case history: the customer placed the order on May 11, 2020 and the order still with Aramex , we informed Aramax to return the order. 
Customer's history: the customer have ordered 9 orders but only one delivered and the rest of orders on validation cancellation and this order still in progress . 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Hemyar