Subject: RE: On Validation order #8389548360 & 8389543710
From: Mohamed Mahmoud <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, seeta.seeta <[email-masked]>, Harish Thakor <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 23 Sep 2020 07:15:49 +0000

Reminder

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, September 20, 2020 4:19 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>; seeta.seeta <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: On Validation order #8389548360 & 8389543710

External email sender, please take precaution.
Hi Rashid

PFA and advise,

The customer is chasing us for the refund.

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Harish thakor" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 4, 2020 2:50:00 PM
Subject: Re: On Validation order #8389548360

Hi Team,

Please help us to close the below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>
Cc: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 July, 2020 20:19:11
Subject: On Validation order #8389548360

Hi Team,

With reference to order #8389548360
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 017855003360
Amount KWD27.00

Kindly check and do the needful.

Regards,
Fauzan
________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 29 June, 2020 13:50:16
Subject: Refund

Dear team,
customer said there is deducted amount from her account but order showed on ON_VALIDATION_CANCELLED and no transaction

Order Details
Order Number:8389548360
Order Created:Jun 26, 2020
no of transaction provide by customer :017855003360
regards

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com